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Contact us  - please use the details below, or contact us via

Please use the links below to take you directly to the service you are looking for - you should be able to answer your own queries from these sections (you will also find relevant contact details there).

Alternatively, you can browse our site using the pull down menus above, the A to Z section, or the search facility to find what you are looking for.

General enquiries and out of hours: If, however, you are just wanting to make a general enquiry, or are just looking for a switchboard number, then you can use the information below:

See also:

During office hours

Council offices are open 9:00am to 5:00pm, Monday to Friday (excluding bank holidays)

Please note that in Portland House the last ticket to see an adviser is issued at 4:30pm. Portland House reception is staffed until 5:00pm

Cash Office, Portland House: Please note the cash office in Portland House closed permanently on 1st April 2016. You can make payments using your barcoded bill or invoice at the Post Office or any PayPoint outlet. Alternatively you can use Direct Debit, or pay online on our website, or by phone on 0300 123 6002. If you have any queries please ask at any of our council office reception desks.

The following sections have direct dial numbers available for use:

  • Payments - 0300 1236 002
  • Adur Homes Repairs - 01903 221023
  • Benefits - Housing and Council Tax:
    • Adur - 01273 263444
    • Worthing - 01903 221062
  • Building Control - 01903 221068 or 01903 221385 or 01903 221418
  • Business rates (NNDR):
    • Adur - 01273 263111
    • Worthing - 01903 221061
  • Council Tax:
    • Adur - 01273 263111
    • Worthing - 01903 221061
  • Housing Services - 01903 221063
  • Parking - 01903 221180
  • Planning and development - 01903 221065
  • Public Health & Regulation (Environmental Health) - 01903 221064
  • Recycling and waste - 01903 851729
  • Tourist Information - 01903 221066

Or for a general switchboard number:

Please also note: during busy periods your call to the switchboard may be held in a queue and will answered as soon as an operator becomes free.

Adur District Council:

Adur covers: Lancing, Shoreham-by-Sea, Sompting and Southwick

Phone: 01273 263000 (switchboard)


By post or in person:

    Adur & Worthing Councils,
    The Shoreham Centre,
    Pond Road,
    West Sussex,
    BN43 5WU

Worthing Borough Council:

Phone: 01903 239999 (switchboard)


By Post:
    Adur & Worthing Councils,
    Worthing Town Hall,
    Chapel Road,
    West Sussex,
    BN11 1HA

In Person:
    Adur & Worthing Councils,
    Portland House,
    44 Richmond Road,
    West Sussex,
    BN11 1HS

See also:

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Out of hours - emergencies

The emergency phone number(s) are for use during evenings, weekends, bank holidays, etc ONLY when the offices are closed

These number(s) are for out of office hours emergencies only - if it is not an emergency situation then please wait until the offices are next open and use the office hours numbers above.

  • Adur & Worthing: 07713 889 128

Use of this out of hours service:

  • It will connect you to a duty supervisor who will be able to assist you further
  • Do not use the emergency phone number(s) during office hours - please use the office hours number above.

See also:

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