Contact us

Our Severe Weather Emergency Protocol (SWEP) is being triggered in Adur and Worthing from Tuesday 28th November to Monday 4th December due to the Met Office weather warning for the area.

All rough sleepers in Adur and Worthing who have no alternative option for these nights can access accommodation if they need to. Our outreach teams are out advising rough sleepers and working with our housing needs team to assist them into accommodation as well as checking on their welfare.

If you are worried about someone who is sleeping rough, please use the Streetlink website or app to report your concerns. Your messages will be sent direct to our outreach services who will try to find individuals and notify them of their options.

Banner - Easy ways to contact us - click to find out how

Got a specific query?

Please use the links below to take you directly to the service you are looking for. You should be able to answer your own queries from these sections. You will also find the relevant contact details in the sections below:

Alternatively, you can use the search facility or A to Z section to find what you are looking for.

Got a general enquiry? (and out of hours):

If you want to make a general enquiry, or are just after a switchboard number, please see:

See also:

During office hours

Council offices are open 9am to 5pm, Monday to Friday (excluding bank holidays)

The following sections have direct dial numbers available for use:

  • Payments: 0300 1236 002
    You can make also payments using your barcoded bill or invoice at the Post Office or any PayPoint outlet. Alternatively you can use Direct Debit, or pay online on our website, or by phone on 0300 123 6002. If you have any queries please ask at any of our council office reception desks.
  • Adur Homes Repairs: 01903 221023
  • Benefits - Housing and Council Tax:
    • Adur - 01273 263444
    • Worthing - 01903 221062
  • Building Control: 01903 221068 or 01903 221385 or 01903 221418
  • Business rates (NNDR):
    • Adur - 01273 263111
    • Worthing - 01903 221061
  • Council Tax:
    • Adur - 01273 263111
    • Worthing - 01903 221061
  • Elections and voting: 01903 221069
  • Housing Services: 01903 221063
  • Parking: 01903 221180
  • Planning and development: 01903 221065
  • Public Health & Regulation (Environmental Health): 01903 221064
  • Recycling and waste: 01903 851729 - or check your bin day and download your bin day calendar
  • Tourist Information: 01903 221066

Office addresses or switchboard numbers:

Please see our easy ways to contact us page for how to contact us online, make an enquiry by phone, or make an appointment to come in and see us in person ...

During busy periods your call to the switchboard may be held in a queue and will be answered as soon as an operator becomes free.

Note: All face to face meetings are by appointment only

Adur District Council:

Adur covers: Lancing, Shoreham-by-Sea, Sompting and Southwick

Phone: 01273 263000 (switchboard)


By post or in person:

    Adur & Worthing Councils,
    The Shoreham Centre,
    Pond Road,
    West Sussex,
    BN43 5WU

Worthing Borough Council:

Phone: 01903 239999 (switchboard)


By Post:
    Adur & Worthing Councils,
    Worthing Town Hall,
    Chapel Road,
    West Sussex,
    BN11 1HA

In Person:
    Adur & Worthing Councils,
    Portland House,
    44 Richmond Road,
    West Sussex,
    BN11 1HS


See also:

Back to top

Out of hours: emergencies

Please note: The emergency contact service is ONLY for use when the offices are closed, eg evenings, weekends, bank holidays, etc

These number(s) are for out of office hours emergencies only - if it is not an emergency situation then please wait until the offices are next open and use the office hours numbers above.

  • Adur and Worthing: 07713 889 128

Use of this out of hours service:

  • It will connect you to a duty supervisor who will be able to assist you further
  • Do not use the emergency number during office hours - please use the office hours number above.

See also:

Back to top

Back to top