Register to view your Council Tax account online

Please note, if you have just moved to a new address in Adur or Worthing, you will need to let us know before you can register for an online account: Report a change of address or circumstances.

Before you start

You will need to provide us with some information to confirm your identity.

You can supply any combination of elements from the list below, as long as together they make up a combined score of at least 10. Individual scores for each one are listed in brackets:

  • your Direct Debit bank account details (9)
  • National Insurance Number (10)
  • Benefit claim number (6)
  • the date in the month that your Council Tax installment is due - this is a mandatory field (4)
  • amount of your last Council Tax payment (6)
  • your surname (2)
  • your date of birth (4)
  • your postcode (1)
  • your phone number (2)

If during the registration process you are unable to provide answers with a combined score of at least 10, you can ask us to send you a letter with a PIN. You will need to wait until you receive the letter before completing the registration process, but you will only need to use the PIN the first time you log into your account.

Register to use the service

After registering you will be sent an email asking you to verify your account. Once your account has been verified you will only need your username and password to log in to your Self-Service account.

Note: You are able to register to use more than one of our online services (Benefits, Council Tax, Business Rates or Landlord), but you will need to answer different security questions, or enter a new PIN, for each one.

For more information please see our registration guide:

Already registered?

Problems registering for an account?

If you are having problems registering for an account please contact the relevant Council Tax team using the contact details below.

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Need assistance with this service?
Get in touch:

Adur Council Tax

Telephone01273 263111 (9am to 5pm, Mon to Fri)

EmailEmail this service (

Full contact detailsFull contact details (Adur Council Tax)

Worthing Council Tax

Telephone01903 221061 (9am to 5pm, Mon to Fri)

EmailEmail this service (

Full contact detailsFull contact details (Worthing Council Tax)

Page last updated: 30 November 2023

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