How we update the electoral register

Each year the Electoral Registration Officer (ERO) contacts every household across Adur and Worthing to check whether the information on the electoral register is correct. This is known as the Annual Electoral Registration Canvass. Residents are asked to confirm:

  • the names of the people living at the property who are registered to vote
  • their ages, if 76 or over
  • if they vote by post
  • if they have chosen to have their name listed on the open register (for more information see Register to vote)

How we will contact you

If we think the information we hold for your household are correct:

  • we will send an email to someone listed in your property
  • the email will be sent from:
  • the emails must be responded to update or confirm your household information
  • the email will direct you to the Household Response website ( please see the button link below
  • you will need your two security codes that will be provided in your email
  • if we don't have an email address, or you have not responded to the email sent to you, then a letter will be sent

If we think the information we hold for your household is incorrect:

  • then we will send a form detailing the information we have and ask you to make any changes
  • you must return the form if you receive one

What you will need to do to confirm your details

The easiest way to respond is online, using the button link below, with the security codes for your property which will have been sent to you. If you respond online you do not need to send the form back to us and it will save the Councils money.

If we do not receive a response to the email or form we send to you, we will contact you again. This might be an email, a letter, or a phone call. If you still don't reply you may get a visit at your home. Replying as soon as possible helps save time and money.

Why you need to be registered to vote

Every property is legally required to check the information on the correspondence is correct, under section 23 of the Representation of the People (England and Wales) Regulations 2001. Please see:

It is also a legal requirement to be registered to vote under section 5 of the Electoral Administration Act 2013. This states that you must return your individual registration form, which you can do online, in paper form, by phone or email. Please see:

Having problems confirming your details online, or got any queries?

If you have any queries or are having problems confirming your details online then please contact the Electoral Services Team (see the contact details below).

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Page last updated: 24 August 2023

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