Anti-social behaviour (ASB)
What is anti-social behaviour?
Working to ensure everyone living in Adur and Worthing feels safe is about more than reducing crime. Anti-social behaviour can have a real impact on people's quality of life, which is why tackling it is one of the Safer Communities Partnership's key priorities.
The Anti-Social Behaviour Crime and Policing Act 2014 defines anti-social behaviour as:
- conduct that has caused, or is likely to cause, harassment, alarm or distress to any person
- conduct capable of causing nuisance or annoyance to a person in relation to that person's occupation of residential premises, or
- conduct capable of causing housing-related nuisance or annoyance to any person
Examples of anti-social behaviour can include:
- noise nuisance
- verbal abuse
- threatening behaviour
- harassment and intimidation
- harm to property or environment (eg vandalism, graffiti, abandoned cars)
The following are not generally considered to be examples of anti-social behaviour:
- young people playing in parks
- family or neighbour disputes
- inconsiderate parking
- disputes over property or boundaries
- business activities associated with either commercial or private premises
Report anti-social behaviour
Incidents of anti-social behaviour can be reported to either Sussex Police or Adur & Worthing Councils:
Report to Sussex Police:
If a crime is in progress or someone is in immediate danger, please call 999.
Non-urgent matters can be reported by calling 101 or online:
Report to Adur & Worthing Councils:
Note:
- If you are an Adur Homes tenant or leaseholder, please report anti-social behaviour to Adur Homes
- If you are having problems with people feeding birds see our advices pages for gulls (seagulls) or pigeons
Anyone living, working or visiting Adur and Worthing can report an incident of anti-social behaviour to us online:
Or by calling: 01273 263356
In order for us to deal effectively with anti-social behaviour we need to have accurate and detailed information about where and when incidents are taking place, and who is involved. We recommend keeping a log of incidents, using the form below:
What happens when you report anti-social behaviour to us
When you report anti-social behaviour to us, we will:
- contact you within three working days
- provide you with the details of who will be dealing with your complaint
- record the details of your complaint and investigate to see if it's anti-social behaviour (as defined in our anti-social behaviour policy, see below)
- discuss your options and agree actions with you
- provide you and any witnesses with appropriate support
- keep in touch with you by your preferred method (eg text, email, letter or phone)
- treat the information you give us in line with GDPR (see our privacy statement)
- ask for your feedback about how we handled your complaint
Anti-social behaviour policy
To find out more about how we deal with anti-social behaviour please see:
ASB Case Review (formerly 'Community Trigger')
The ASB Case Review is a process which enables you to ask the Safer Communities Partnership to review their response to your reports.
You can use the ASB Case Review if you (as an individual) have reported three separate incidents to the council, police or a registered housing provider (social landlord) within the last six months and believe no action has been taken.
The ASB Case Review is not a complaints procedure.
It does not replace the complaints procedures of the individual organisations, or your opportunity to complain to the Local Government Ombudsman (LGO) or Independent Police Complaints Commission (IPCC).
You can request an ASB Case Review in one of the following ways:
Complete and return the form:
- ASB Case Review Request Form - to type into (191KB)
- ASB Case Review Request Form - to hand write (235KB)
Call 01903 221127 (Monday to Friday, 9am to 4pm)
email safer.communities@adur-worthing.gov.uk
Write to us:
- Adur & Worthing Councils,
Neighbourhood Office,
Worthing Town Hall,
Chapel Road,
Worthing,
West Sussex,
BN11 1HA
You will need to provide the following information:
- dates of each time you've made a report
- who you made the report to (name, organisation and/or incident reference number)
- details of the incident you reported
- what happens when you reported
What happens when you request an ASB Case Review?
If your request for an ASB Case Review is accepted, the Safer Communities team will work with any other agencies involved in your case, and where possible, the meeting will be chaired by an independent chair, reviewing your original report(s), and what actions were taken. If you wish, you can attend the first part of this meeting to present your case, or this can be made in writing or through a representative.
Following this review you will receive a report of the outcome explaining the action taken so far, along with any suggestions for further actions to be taken in order to resolve the matter. It may be that the review will conclude that agencies did everything that was possible.
Appeal
All applicants have a right to appeal if they are not satisfied with the conclusion of a case review. The appeal must be made to Adur & Worthing Councils. We then notify the Police and Crime Commissioners' Office who conduct the appeal. The outcome is sent to us and the applicant.
Anti-social behaviour casework statistics
Adur & Worthing Councils are often asked, via Freedom of Information Requests, to share details of the volume of the number of cases we deal with and/or how we use the enforcement tools available to tackle anti-social behaviour.
We have collated a range of data that provides answers to the most commonly asked questions and requests for statistical current and historical data. We have collated the information below to show the number of:
- Anti-Social Behaviour (ASB) reports
- Public Space Protection Orders (PSPOs)
- Community Protection Warnings (CPWs)
- Community Protection Notices (CPNs)
- Fixed Penalty Notices (FPNs)
- Multi-agency ASB Case Review (formerly 'Community Trigger')
- Breaches and Enforcement/Penalties
Please see:
If you require any further information relating to this information, please email:
Useful websites and links
- Victim Support website
- Citizens Advice website
- Citizens Advice in West Sussex (North, South, East) website
- Crimestoppers website
- Resolving neighbour disputes - on the GOV.UK website
- West Sussex Mediation Service - on Facebook
- Report an abandoned vehicle or anti-social driving
- Report an untaxed vehicle
- Report fly-tipping
- Report graffiti or fly posting
- Grass verge parking
- Noise problems
- Dangerous dogs - and report a dangerous dog
Page last updated: 02 December 2024