Christmas and New Year opening hours - Adur & Worthing Councils

2022-23

Recycling and waste:

Opening hours for offices and other Council services:

Parking:

Leisure:

Schools:

Worthing Town Hall (Chapel Road, Worthing)

Council offices opening times:

Bold text shows days closed or with different hours to normal:

Friday, 23rd December 2022: 9am to 5pm
Saturday, 24th December 2022: Christmas Eve: Closed
Sunday, 25th December 2022: Christmas Day: Closed
Monday, 26th December 2022: Boxing Day: Closed
Tuesday, 27th December 2022: Bank Holiday: Closed
Wednesday, 28th December 2022: 9am to 5pm
Thursday, 29th December 2022: 9am to 5pm
Friday, 30th December 2022: 9am to 5pm
Saturday, 31st December 2022: New Year's Eve: Closed
Sunday, 1st January 2023: New Year's Day: Closed
Monday, 2nd January 2023: Bank Holiday: Closed
Tuesday, 3rd January 2023: 9am to 5pm

Portland House (44 Richmond Road, Worthing)

Council offices opening times:

Bold text shows days closed or with different hours to normal:

Friday, 23rd December 2022: 9am to 5pm
Saturday, 24th December 2022: Christmas Eve: Closed
Sunday, 25th December 2022: Christmas Day: Closed
Monday, 26th December 2022: Boxing Day: Closed
Tuesday, 27th December 2022: Bank Holiday: Closed
Wednesday, 28th December 2022: 9am to 5pm
Thursday, 29th December 2022: 9am to 5pm
Friday, 30th December 2022: 9am to 5pm
Saturday, 31st December 2022: New Year's Eve: Closed
Sunday, 1st January 2023: New Year's Day: Closed
Monday, 2nd January 2023: Bank Holiday: Closed
Tuesday, 3rd January 2023: 9am to 5pm

The Shoreham Centre (Pond Road, Shoreham-by-Sea)

Council services opening times:

Bold text shows days closed or with different hours to normal:

Friday, 23rd December 2022: 9am to 5pm
Saturday, 24th December 2022: Christmas Eve: Closed
Sunday, 25th December 2022: Christmas Day: Closed
Monday, 26th December 2022: Boxing Day: Closed
Tuesday, 27th December 2022: Bank Holiday: Closed
Wednesday, 28th December 2022: 9am to 5pm
Thursday, 29th December 2022: 9am to 5pm
Friday, 30th December 2022: 9am to 5pm
Saturday, 31st December 2022: New Year's Eve: Closed
Sunday, 1st January 2023: New Year's Day: Closed
Monday, 2nd January 2023: Bank Holiday: Closed
Tuesday, 3rd January 2023: 9am to 5pm

Making payments

You can make payments using your barcoded bill or invoice at the Post Office or any PayPoint outlet

Alternatively you can:

use Direct Debit
or pay online on our website
or pay by phone on 0300 123 6002

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Telephone contact centre opening/closing times

Bold text shows days closed or with different hours to normal:

Friday, 23rd December 2022: 9am to 5pm
Saturday, 24th December 2022: Christmas Eve: Closed
Sunday, 25th December 2022: Christmas Day: Closed
Monday, 26th December 2022: Boxing Day: Closed
Tuesday, 27th December 2022: Bank Holiday: Closed
Wednesday, 28th December 2022: 9am to 5pm
Thursday, 29th December 2022: 9am to 5pm
Friday, 30th December 2022: 9am to 5pm
Saturday, 31st December 2022: New Year's Eve: Closed
Sunday, 1st January 2023: New Year's Day: Closed
Monday, 2nd January 2023: Bank Holiday: Closed
Tuesday, 3rd January 2023: 9am to 5pm

Out of hours - emergencies

The emergency phone number(s) are for use during evenings, weekends, Bank Holidays, etc ONLY when the offices are closed

If it is not an emergency situation: please wait until the offices are next open (9am to 5pm, Monday to Friday, excluding bank holidays). You can check our contact page to choose which number to ring, based on your specific query:

How to contact us

Out of office hours emergencies only:

Adur and Worthing - emergencies only: 07713 889 128

Use of this out of hours service:

It will connect you to a duty supervisor who will be able to assist you further
Do not use the emergency phone number(s) during office hours - please use the office hours numbers (above).

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Recycling and waste collections

Question: Why do I have to wait longer for my recycling and waste collections at this time of year?

Answer: The Councils have adopted a 'rollover day system' as waste facilities are not open for tipping or processing on bank/public holidays. Moving collection days to compensate for bank/public holidays ensures that the same group of residents are not always inconvenienced.

For more information see:

Recycling and waste collections

Recycling and waste collection days will change over the Christmas and New Year period.

We collect all additional recycling that is outside your recycling wheelie bin or box at any time of year. If you are regularly doing this every fortnight, have you considered an additional recycling bin?

There will be no recycling and waste collections on:

Christmas Day: Sunday, 25th December 2022
Boxing Day: Monday, 26th December 2022
Bank Holiday: Tuesday, 27th December 2022
New Year's Day: Sunday, 1st January 2023
Bank Holiday: Monday, 2nd January 2023
or at weekends
Your normal collection day will then slip on to the next day (after each of the days above)

Note: To check your refuse and recycling collections over the Christmas and New Year period to ensure you place the correct bin out for collection please check using the bin day look up tool below:

Check your bin day

Town Centre collections:

Friday, 23rd December 2022:
collections unchanged
Saturday, 24th December 2022: Christmas Eve
no collections (weekend)
Sunday, 25th December 2022: Christmas Day
no collections (weekend)
Monday, 26th December 2022: Boxing Day
No Collection: collections will be on Wed 28th December 2022
Tuesday, 27th December 2022: Bank Holiday
No Collection: collections will be on Wed 28th December 2022
Wednesday, 28th December 2022:
Collections will be on Thur 29th December 2022
Thursday, 29th December 2022:
collections unchanged
Friday, 30th December 2022:
collections unchanged
Saturday, 31st December 2022: New Year's Eve
no collections (weekend)
Sunday, 1st January 2023: New Year's Day
no collections (weekend)
Monday, 2nd January 2023: Bank Holiday
No Collection: collections will be on Tue 3rd January 2023
Tuesday, 3rd January 2023:
Back to normal collections

Questions:

What happens if I have excess waste (side waste) over the festive period?
We will take a reasonable amount of excess/side waste up to and including, Wednesday, 11th January 2023.
- Food waste: Ideally black sacks containing food waste should be placed in the bins if possible to deter vermin.
- Non-food waste: Other non-food excess waste can be placed in bags or black sacks on the ground next to the bins.
- In all cases: Please ensure anything placed out for collection is as secure as possible to ensure it doesn't get wet and blow around.
Can I recycle cards and wrapping paper?
Yes, but please remove sellotape, plastic bows and any other non-paper decorations where possible.
Do you recycle shiny wrapping paper?
We only take shiny wrapping for recycling if it is actually paper (some shiny wrap is plastic). Unfortunately non-paper shiny wrap will have to go in with your other general household waste.
I have too much paper and card to go in my recycling bin, what do I do?
Please try to securely contain paper and card for recycling wherever possible to ensure it doesn't get wet and blow around, put it in a larger cardboard box or a tied sack (marked for recycling) if possible.
Can I recycle foil baking trays?
Yes, please ensure they are clean, dry and loose.
Can I recycle Christmas pudding bowls and cream pots?
Yes, please ensure they are clean, dry and loose.
Can I recycle my biscuit tin or plastic and metal sweet containers, etc?
Yes, cardboard, metal and plastic biscuit or sweet 'tins' can all be recycled, please ensure they are clean, dry and loose.

For more details on what we can recycle please see:

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Garden waste collections

The last garden waste collections at Christmas will take place on:

Friday, 23rd December 2022

Collections will then resume as normal from:

Thursday, 12th January 2023

Note: To check your refuse and recycling collections over the Christmas and New Year period to ensure you place the correct bin out for collection please check using the bin day look up tool below:

Check your bin day

See also real Christmas trees information in the section below.

Have you got a garden waste bin?

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Real Christmas tree collections

Real Christmas trees will be collected from:

Thursday 12th January 2023
Trees should be placed out next to your wheelie bins ready for collection by 6:30am on the morning of your next bin collection day (either recycling or refuse) after this date
Please cut big trees into smaller pieces if possible
Please remember to remove all decorations, baubles, tinsel and the lights before putting your trees out for collection
If you live in a flat and have a communal bin area then please put your Christmas tree out at the end of your entrance path near to, but not on, the pavement in a visible location so that they can be collected. Please do not put them in a location that will cause an obstruction or leave them in your communal bin area.
If your real Christmas tree still has its roots then why not try planting it out in your garden to enjoy all year round?

Artificial Christmas trees:

If you have an artificial tree then please package it away carefully and save it for re-use next Christmas along with all your decorations, tinsel and lights

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Clinical waste collections

Most clinical waste collections will remain the same except for the few changes as follows over the Christmas and New Year period:

Changed collection dates:

Friday, 23rd December 2022:
collections unchanged
Saturday, 24th December 2022: Christmas Eve
no collections (weekend)
Sunday, 25th December 2022: Christmas Day
no collections (weekend)
Monday, 26th December 2022: Boxing Day
No Collection: Collections will be on Wed 28th December 2022
Tuesday, 27th December 2022: Bank Holiday
No Collection: Collections will be on Wed 28th December 2022
Wednesday, 28th December 2022:
Collections will be on Thur 29th December 2022
Thursday, 29th December 2022:
Collections will be on Fri 30th December 2022
Friday, 30th December 2022:
collections unchanged
Saturday, 31st December 2022: New Year's Eve
no collections (weekend)
Sunday, 1st January 2023: New Year's Day
no collections (weekend)
Monday, 2nd January 2023: Bank Holiday
No Collection: Collections will be on Tue 3rd January 2023
Tuesday, 3rd January 2023:
Back to normal collections

In all cases: Please ensure your waste bag is available from 6:30am on the revised collection days above and is securely tied to avoid non-collection.

See: Arrange a household clinical waste collection

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