Christmas and New Year opening hours - Adur & Worthing Councils

2021-22

Changes to bin collection days:

Opening hours for offices and other council services:

Parking:

Leisure:

Schools:

Main Council offices

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Portland House, 44 Richmond Road, Worthing

Council offices opening/closing times:

Bold text shows days closed or with different hours to normal:

Thursday, 23rd December 2021: 9:00am to 5:00pm
Friday, 24th December 2021: Christmas Eve: 9:00am to 1:00pm (closing early)
Saturday, 25th December 2021: Christmas Day: Closed
Sunday, 26th December 2021: Boxing Day: Closed
Monday, 27th December 2021: Bank Holiday: Closed
Tuesday, 28th December 2021: Bank Holiday: Closed
Wednesday, 29th December 2021: 9:00am to 5:00pm
Thursday, 30th December 2021: 9:00am to 5:00pm
Friday, 31st December 2021: New Year's Eve: 9:00am to 5:00pm
Saturday, 1st January 2022: New Year's Day: Closed
Sunday, 2nd January 2022: Closed (weekend)
Monday, 3rd January 2022: Bank Holiday: Closed
Tuesday, 4th January 2022: 9:00am to 5:00pm

The Shoreham Centre, Pond Road, Shoreham-by-Sea, West Sussex, BN43 5WU

Council services at The Shoreham Centre:

Bold text shows days closed or with different hours to normal:

Thursday, 23rd December 2021: 9:00am to 5:00pm
Friday, 24th December 2021: Christmas Eve: 9:00am to 1:00pm (closing early)
Saturday, 25th December 2021: Christmas Day: Closed
Sunday, 26th December 2021: Boxing Day: Closed
Monday, 27th December 2021: Bank Holiday: Closed
Tuesday, 28th December 2021: Bank Holiday: Closed
Wednesday, 29th December 2021: 9:00am to 5:00pm
Thursday, 30th December 2021: 9:00am to 5:00pm
Friday, 31st December 2021: New Year's Eve: 9:00am to 5:00pm
Saturday, 1st January 2022: New Year's Day: Closed
Sunday, 2nd January 2022: Closed (weekend)
Monday, 3rd January 2022: Bank Holiday: Closed
Tuesday, 4th January 2022: 9:00am to 5:00pm

Worthing Town Hall, Chapel Road, Worthing

Council Offices, Worthing Town Hall:

Bold text shows days closed or with different hours to normal:

Thursday, 23rd December 2021: 9:00am to 5:00pm
Friday, 24th December 2021: Christmas Eve: 9:00am to 1:00pm (closing early)
Saturday, 25th December 2021: Christmas Day: Closed
Sunday, 26th December 2021: Boxing Day: Closed
Monday, 27th December 2021: Bank Holiday: Closed
Tuesday, 28th December 2021: Bank Holiday: Closed
Wednesday, 29th December 2021: 9:00am to 5:00pm
Thursday, 30th December 2021: 9:00am to 5:00pm
Friday, 31st December 2021: New Year's Eve: 9:00am to 5:00pm
Saturday, 1st January 2022: New Year's Day: Closed
Sunday, 2nd January 2022: Closed (weekend)
Monday, 3rd January 2022: Bank Holiday: Closed
Tuesday, 4th January 2022: 9:00am to 5:00pm

Citizens Advice Bureau (CAB), Worthing Town Hall:

For opening times see: Citizens Advice Bureau (CAB) at Worthing Town Hall - on the CAB website

Community Works, Worthing Town Hall:

For opening times see: Community Works website

Turning Tides, Worthing Town Hall:

For opening times see: Turning Tides website

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Making payments

You can make payments using your barcoded bill or invoice at the Post Office or any PayPoint outlet

Alternatively you can:

use Direct Debit
or pay online on our website
or pay by phone on 0300 123 6002

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Telephone contact centre

Main Council offices opening/closing times:

Bold text shows days closed or with different hours to normal:

Thursday, 23rd December 2021: 9:00am to 5:00pm
Friday, 24th December 2021: Christmas Eve: 9:00am to 1:00pm (closing early)
Saturday, 25th December 2021: Christmas Day: Closed
Sunday, 26th December 2021: Boxing Day: Closed
Monday, 27th December 2021: Bank Holiday: Closed
Tuesday, 28th December 2021: Bank Holiday: Closed
Wednesday, 29th December 2021: 9:00am to 5:00pm
Thursday, 30th December 2021: 9:00am to 5:00pm
Friday, 31st December 2021: New Year's Eve: 9:00am to 5:00pm
Saturday, 1st January 2022: New Year's Day: Closed
Sunday, 2nd January 2022: Closed (weekend)
Monday, 3rd January 2022: Bank Holiday: Closed
Tuesday, 4th January 2022: 9:00am to 5:00pm

Out of hours - emergencies

The emergency phone number(s) are for use during evenings, weekends, bank holidays, etc ONLY when the offices are closed

If it is not an emergency situation then please wait until the offices are next open and use the office hours numbers shown in the contact details at the end of the page.

Out of office hours emergencies only:

Adur and Worthing - emergencies only: 07713 889 128

Use of this out of hours service:

It will connect you to a duty supervisor who will be able to assist you further
Do not use the emergency phone number(s) during office hours - please use the office hours number in the contact details at the end of the page.

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Recycling and waste collections

Question: Why do I have to wait longer for my recycling and waste collections at this time of year?

Answer: The Councils have adopted a 'rollover day system' as waste facilities are not open for tipping or processing on bank/public holidays. Moving collection days to compensate for bank/public holidays ensures that the same group of residents are not always inconvenienced.

For more information see:

Recycling and waste collections

Recycling and waste collection days will change over the Christmas and New Year period.

We collect all additional recycling that is outside your recycling wheelie bin or box at any time of year. If you are regularly doing this every fortnight, have you considered an additional recycling bin?

There will be no recycling and waste collections on:

Christmas Day: Saturday, 25th December 2021
Boxing Day: Sunday, 26th December 2021
Bank holiday: Monday, 27th December 2021
Bank holiday: Tuesday, 28th December 2021
New Year's Day: Saturday, 1st January 2022
Bank holiday: Monday, 3rd January 2022
or at weekends
Your normal collection day will then slip on to the next day (after each of the days above)

Note: To check your refuse and recycling collections over the Christmas and New Year period to ensure you place the correct bin out for collection please check carefully your online calendar or print a copy using the bin day look up tool below:

Check your bin day and download a collection calendar

Town Centre collections:

Thursday, 23rd December 2021: collections unchanged
Friday, 24th December 2021: Christmas Eve: collections unchanged
Saturday, 25th December 2021: Christmas Day
no collections (weekend)
Sunday, 26th December 2021: Boxing Day
no collections (weekend)
Monday, 27th December 2021: Bank Holiday
collections to be made on Wednesday, 29th December 2021
Tuesday, 28th December 2021: Bank Holiday
collections to be made on Wednesday, 29th December 2021
Wednesday, 29th December 2021:
collections unchanged
Thursday, 30th December 2021:
collections unchanged
Friday, 31st December 2021: New Year's Eve:
collections unchanged
Saturday, 1st January 2022: New Year's Day
no collections (weekend)
Sunday, 2nd January 2022: weekend
no collections (weekend)
Monday, 3rd January 2022: Bank Holiday
collections to be made on Tuesday, 4th January 2022
Tuesday, 4th January 2022:
Back to normal collections

Questions:

What happens if I have excess waste (side waste) over the festive period?
We will be taking all excess waste up to, and including, Wednesday, 12th January 2022.
- Food waste: Ideally black sacks containing food waste should be placed in the bins if possible to deter vermin.
- Non-food waste: Other non-food excess waste can be placed in bags or black sacks on the ground next to the bins.
- In all cases: Please ensure anything placed out for collection is as secure as possible to ensure it doesn't get wet and blow around.
Can I recycle cards and wrapping paper?
Yes, but please remove sellotape, plastic bows and any other non-paper decorations where possible.
Do you recycle shiny wrapping paper?
We only take shiny wrapping for recycling if it is actually paper (some shiny wrap is plastic). Unfortunately non-paper shiny wrap will have to go in with your other general household waste.
I have too much paper and card to go in my recycling bin, what do I do?
Please try to securely contain paper and card for recycling wherever possible to ensure it doesn't get wet and blow around, put it in a larger cardboard box or a tied sack (marked for recycling) if possible.
Can I recycle foil baking trays?
Yes, please ensure they are clean, dry and loose.
Can I recycle Christmas pudding bowls and cream pots?
Yes, please ensure they are clean, dry and loose.
Can I recycle my biscuit tin or plastic and metal sweet containers, etc?
Yes, cardboard, metal and plastic biscuit or sweet 'tins' can all be recycled, please ensure they are clean, dry and loose.

For more details on what we can recycle please see our:

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Garden waste collections

The last garden waste collections at Christmas will take place on:

Friday, 24th December 2021

Collections will then resume as normal from:

Thursday, 13th January 2022

Note: To check your refuse and recycling collections over the Christmas and New Year period to ensure you place the correct bin out for collection please check carefully your online calendar or print a copy using the bin day look up tool below:

Check your bin day and download a collection calendar

See also real Christmas trees information in the section below.

Have you got a garden waste bin?

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Real Christmas tree collections

Real Christmas trees will be collected from:

Thursday 13th January 2022
Trees should be placed out next to your wheelie bins ready for collection by 6:30am on the morning of your next bin collection day (either recycling or refuse) after this date
Please cut big trees into smaller pieces if possible
Please remember to remove all decorations, baubles, tinsel and the lights before putting your trees out for collection
If you live in a flat and have a communal bin area then please put your Christmas tree out at the end of your entrance path near to, but not on, the pavement in a visible location so that they can be collected. Please do not put them in a location that will cause an obstruction or leave them in your communal bin area.
If your real Christmas tree still has its roots then why not try planting it out in your garden to enjoy all year round?

Artificial Christmas trees:

If you have an artificial tree then please package it away carefully and save it for re-use next Christmas along with all your decorations, tinsel and lights

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Clinical waste collections

Most clinical waste collections will remain the same except for the few changes as follows over the Christmas and New Year period:

Changed collection dates:

Monday 23rd to Friday 24th December 2021:
collections unchanged
Saturday, 25th December 2021: Christmas Day
no collections (weekend)
Sunday, 26th December 2021: Boxing Day
no collections (weekend)
Monday, 27th December 2021: Bank Holiday
collections to be made on Wednesday, 29th December 2021
Tuesday, 28th December 2021: Bank Holiday
collections to be made on Wednesday, 29th December 2021
Wednesday, 29th December 2021:
collections to be made on Thursday, 30th December 2021
Thursday, 30th December 2021:
collections to be made on Friday, 31st December 2021
Friday, 31st December 2021: New Year's Eve:
collections unchanged
Saturday, 1st January 2022: New Year's Day
no collections (weekend)
Sunday, 2nd January 2022: weekend
no collections (weekend)
Monday, 3rd January 2022: Bank Holiday
collections to be made on 4th January 2022
Tuesday, 4th January 2022:
collections unchanged
Wednesday 5th January 2022:
Normal collections resume

In all cases: Please ensure your waste bag is available from 6:30am on the revised collection days above and is securely tied to avoid non-collection.

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Bulky waste collections

Bulky waste collections will be suspended between Christmas and New Year.

Last collection will be: Friday, 24th December 2021.

Collections will resume on: Tuesday, 4th January 2022 and will be by appointment only.

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Commercial/trade waste collections

The commercial waste service will operate on all non-bank holiday days and individual businesses will be contacted about any changes to their service.

Collection dates:

Thursday, 23rd December 2021:
collections unchanged
Friday, 24th December 2021: Christmas Eve:
collections unchanged
Saturday, 25th December 2021: Christmas Day
collections to be made on Sunday 26th December 2021
Sunday, 26th December 2021: Boxing Day
(collecting those that were due on Saturday, 25th December 2021)
Monday, 27th December 2021: Bank Holiday
collections to be made on Wednesday 29th December 2021
Tuesday, 28th December 2021: Bank Holiday
collections to be made on Thursday 30th December 2021
Wednesday, 29th December 2021:
collections unchanged
Thursday, 30th December 2021:
collections unchanged
Friday, 31st December 2021: New Year's Eve:
collections unchanged
Saturday, 1st January 2022: New Year's Day
collections to be made on Monday 3rd January 2022
Sunday, 2nd January 2022: Weekend
no collections
Monday, 3rd January 2022: Bank Holiday
collections to be made on Friday 31st December 2021
Tuesday, 4th January 2022:
Back to normal collections
For all other collection days: please contact the commercial waste department who can inform you of when your collection day will be