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Please note: due to the Coronavirus (COVID-19) pandemic, Adur & Worthing Councils are following government advice, to protect the public and our staff.

We are working hard to ensure that services to residents are as near to normal in these very uncertain times, however we are prioritising our workload to ensure essential services continue. Whilst many staff work off site, there are some limitations on the work that can be carried out, including dealing with post, searching, printing and posting paper documents and some historic data, which is only available when working in the office.

With this in mind it is believed that responding to information or rights requests may take longer than the statutory timescales (20 working days or 1 calendar month) in order to search, locate, review the information and provide a response. In some cases, only a partial response may be provided.

Thank you for your patience and understanding, we wish you and your family well in these difficult times.

Please see the guidance and updates provided by the Information Commissioner on the ICO website.

Data Protection, personal information and you

Data Protection, personal information and you

Data Protection

Adur & Worthing Councils are committed to the protection of all personal information collected during the process of delivering services to our customers in accordance with the provisions of the UK Data Protection Act 2018 (DPA).

Under the DPA you have the rights listed below, whilst further information can be found on the Information Commissioner's Office website.

The right to be informed:

The right of access:

Complete and submit the Subject Access Request (SAR) form online:

It is not required to submit this form to make an SAR, but it will help us greatly in locating the information and processing your request faster.

Should you wish to print off the form, you can download it below:

Rights request - this includes:

  • The right of rectification (to have any inaccuracies corrected)
  • The right of erasure (in certain circumstances you may have your data deleted)
  • The right to restrict processing (in certain circumstances you may suppress or restrict the processing of your personal data)
  • The right to data portability (allows data subjects to obtain and reuse their personal data across different services)
  • The right to object (in certain circumstances the data subject may object to the processing of their personal data)
  • Rights in relation to automated decision making and profiling (applicable to circumstances where automated decisions are made, based on your personal data, solely by automated means without any human involvement) 

Complete and submit a Data Subject Rights Request form online;

It is not required to submit this form to make a rights request, but it will help us greatly in locating the information and processing your request faster.

Should you wish to print off the form, you can download it below:

Make a request:

Complete your Subject Access Request form (SAR) or Rights Request form and either:

email it to

or print, complete and post it to:

  • Access to Information Team (Data Protection),
    Customer Insight Team,
    Adur & Worthing Councils,
    Portland House,
    44 Richmond Road,
    West Sussex,
    BN11 1HS

or call the Access to Information Team on 01903 239999 to verbally request this information

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Data matching

This Councils are required by law to protection the public funds it administers. The Councils may share information provided to it with other bodies responsible for auditing or administering public funds to prevent and detect fraud.

For more information see: National Fraud Initiative (NFI) data matching

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Data Protection Policy

You may download and review our Data Protection Policy by clicking on the link below:

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Useful links

Use the following links to find out more information about your data subject rights:

Further information about your rights is available on the website of the Information Commissioner's Office.

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Data Protection Privacy Notice

You can read the Data Protection Privacy Notice below:

See also:

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If you are not satisfied with the response for information you have the right to an internal appeal. Complaints and requests for review should be submitted by the applicants to the Data Protection Officer within three (3) months of receipt of response.

Please contact the Data Protection Officer explaining what you would like reviewed to the following address:

  • Data Protection Officer,
    Customer Insight Team,
    Adur & Worthing Councils,
    Worthing Town Hall,
    Chapel Road,
    West Sussex,
    BN11 1HA

Or via email at

If you are not satisfied with the internal appeal, you can take your complaint further to the Information Commissioner:

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