Data Protection, personal information and you

Data Protection, personal information and you

Data Protection

Adur & Worthing Councils are committed to the protection of all personal information collected during the process of delivering services to our customers in accordance with the provisions of the UK Data Protection Act 2018 (DPA).

Under the DPA you have the rights listed below. Further information on what you may be entitled to can be found on the Information Commissioner's Office website.

The right to be informed:

This information is displayed by Adur & Worthing Councils via Privacy Notices for the respective Service.

The right of access:

The right of access, commonly referred to as a Subject Access Request or SAR, gives you the right to obtain a copy of your personal information held by the Council.

Please note that under a SAR you are only entitled to your own personal data, and not to information relating to other people (unless you are acting on their behalf, in which case you will be asked for a proof of authority).

Rights request - this includes:

  • The right of rectification (to have any inaccuracies corrected)
  • The right of erasure (in certain circumstances you may have your data deleted)
  • The right to restrict processing (in certain circumstances you may suppress or restrict the processing of your personal data)
  • The right to data portability (allows data subjects to obtain and reuse their personal data across different services)
  • The right to object (in certain circumstances the data subject may object to the processing of their personal data)
  • Rights in relation to automated decision-making and profiling (applicable to circumstances where automated decisions are made, based on your personal data, solely by automated means without any human involvement)

Make a request:

Complete and submit the request form below:

It is not required to submit this form to make a request, but it will help us greatly in locating the information and processing your request faster.

Should you wish to print off the form, you can download the relevant form below:

Print, complete and post it to:

  • Access to Information Team (Data Protection),
    Customer Insight Team,
    Adur & Worthing Councils,
    Portland House,
    44 Richmond Road,
    West Sussex,
    BN11 1HS

Or call the Access to Information Team on 01903 239999 to submit a verbal request. Please note that you may be asked to provide a proof of identity.

If you require the information in a specific format, such as Braille, large type, audio or languages other than English, please let us know and we will do our best to assist accordingly.

Back to top

Requests for Information Quarterly Report

You may review our quarterly statistical report on various information requests received by the Councils by following the link below.

The report includes information on numbers and response deadlines for Subject Access Requests (SARs), Data Protection Rights Requests (DPRRs), Disclosure Requests by third parties (DP), Freedom of Information (FOI) and Environmental Information (EIR) requests.

Back to top

Data matching

The Councils are required by law to protection the public funds it administers. The Councils may share information provided to it with other bodies responsible for auditing or administering public funds to prevent and detect fraud.

For more information see: National Fraud Initiative (NFI) data matching

Back to top

Data Protection Policy

You may download and review our Data Protection Policy by clicking on the link below:

Back to top

Useful links

Use the following links to find out more information about your data subject rights:

Further information about your rights is available on the website of the Information Commissioner's Office.

Back to top

Data Protection Privacy Notice

You can read the Data Protection Privacy Notice below:

See also:

Back to top


If you are not satisfied with the response for information you have the right to an internal appeal. Complaints and requests for review should be submitted by the applicants to the Data Protection Officer within three (3) months of receipt of response.

Please contact the Data Protection Officer explaining what you would like reviewed to the following address:

  • Data Protection Officer,
    Customer Insight Team,
    Adur & Worthing Councils,
    Worthing Town Hall,
    Chapel Road,
    West Sussex,
    BN11 1HA

Or via email at

If you are not satisfied with the internal appeal, you can take your complaint further to the Information Commissioner:

Back to top

Getting in touch with your Councillor

In the UK all personal information is protected by the Data Protection Act 2018 (‘the Act') and anyone who processes such information is obliged to comply with the requirements of the Act.

For the data protection purposes, Councillors and the Council are separate data controllers, hence when personal information is required to be shared, they always need a lawful basis under the Act.

One of such lawful bases is consent. So if you ask your Councillor to discuss your personal case with the Council, please provide your consent, so that the Council can share your personal information.

Your consent should be:

  • Freely given
  • Specific
  • Informed
  • Unambiguous
  • By a statement or a clear affirmative action
  • Explicit (if you wish some very sensitive information to be disclosed, such as health or political opinions)

It is acceptable to provide your consent in writing either by letter or by email to the Councillor. It needs to state who you are, what information you want the Council to disclose and to whom, as well as be clearly signed and dated. The Councillor will then provide your consent to the Council. Finally, the Council Officers will be able to disclose your personal information and discuss your case as far as your consent allows them to.

You may use this consent form for your convenience:

For more information on your rights please see:

Back to top

Need assistance with this service?
Get in touch:

Page last updated: 08 August 2022

Back to top