Food Hygiene Rating Scheme
This national scheme, developed by the Food Standards Agency (FSA) in partnership with local authorities, provides information on food hygiene standards to help people to choose where to eat out or shop for food.
Around one million people suffer from food poisoning every year, and the aim of the scheme is to reduce this.
Food premises in Adur and Worthing will be given a rating based on their food hygiene. This will be published through our website and can be displayed by the owner in their food premises.
The aim is to provide members of the public with easily accessible information on food hygiene to allow them to make a more informed choice of where to eat.
This will reward the better performing businesses and provide an incentive to owners with poor food hygiene to improve.
Most food businesses will be covered by the scheme including:
- care homes
- hotels, and
Restaurants, takeaways, cafes, sandwich shops, pubs, hotels, supermarkets and other retail food outlets, as well as any other business where consumers can eat or buy food, will be given a rating. This rating will be determined by Environmental Health Officers during inspections.
The owners of food businesses will be issued with a sticker for them to display to the public in their food premises. Display of the rating is voluntary at present. Ratings will be based upon the standards found on the day of inspection by our Environmental Health Officers.
The hygiene standards found at these inspections are rated on a scale ranging from zero at the bottom (which means 'urgent improvement necessary') to a top rating of five ('very good'):
Consumers can also search the national system using the link from this page, where you can search by region, address or postcode.
Scores are based on the level of risk that a food premises poses to customers from their food hygiene arrangements.
The scheme does not reflect the quality of the food being served, but how hygienically the food is prepared. Three criteria are used for providing a rating:
- Food hygiene and safety:
How hygienically the food is handled - how it is prepared, cooked, cooled, stored and what measures are taken to prevent food being contaminated with bacteria.
- Structure and cleaning:
The condition of the structure of your premises, including cleanliness, layout, lighting, ventilation, equipment and other facilities.
- Confidence in management:
The track record of the business, attitude of the present management towards hygiene and safety, hygiene and food safety technical knowledge available and satisfactory documented procedures.
For further information please see:
To ensure fairness to businesses the Councils have developed an 'Appeals Procedure' to enable food business operators to appeal the food hygiene rating given to their food business establishment.
Should a food business operator consider that the food hygiene rating given by the 'inspecting officer' is unjust he/she may appeal to the Lead Officer for Food or in their absence a designated deputy.
In cases where the 'inspecting officer' who has given the food hygiene rating is the Lead Food Officer, the appeal will be determined by the lead officer for food in another authority.
A food business operator can also appeal a 'new' food hygiene rating given to a food establishment following a re-inspection or re-visit that he/she has requested.
If you wish to make an appeal first read the:
Then complete and return the:
- Food Hygiene Rating appeals form - to type into (168KB)
- Food Hygiene Rating appeals form - to hand write (28KB)
Food businesses have an opportunity to Request a Re-visit when improvements have been made.
As of 1st July 2018, there will be some changes:
- The Request for a Revisit, to change the Food Hygiene Rating Score, will be charged at £150.
- The Requested Revisit will be carried out unannounced and within 3 months of the receipt of the completed Request for a Revisit Form and payment.
- The Inspecting Officer can return to carry out enforcement revisits which are outside of the Food Hygiene Rating Scheme. These visits are to ensure compliance to legal requirements is met within a set time period.
- A Request for a Revisit can be applied for at any time after statutory inspection, the 'stand still' period has been removed.
- The Requested Revisit will be a full inspection.
- There will be no limit to the number of revisits you may request, however, to avoid paying for multiple revisits you may wish to address any issues before you submit the Request for a Revisit form.
Please use the 'request for revisit form' below:
- Food Hygiene Rating - Request for Revisit form - to type into (169KB)
- Food Hygiene Rating - Request for Revisit form - to hand write (43KB)
The completed form should be returned to: Public Health & Regulation, Adur & Worthing Councils, Portland House, Richmond Road, Worthing, BN11 1HS.
or sent via email to email@example.com
Completing and Submitting the Request for a Revisit Form:
- You will be required to explain the actions taken to comply with legal requirements
- You may wish to provide supporting evidence, for example receipts, photos and documents
- by person by cheque or debit/credit card asking for : Public Health & Regulation, Adur & Worthing Councils, Portland House, Richmond Road, Worthing, BN11 1HS
- by posting a cheque with the Request for Revisit form to: Public Health & Regulation, Adur & Worthing Councils, Portland House, Richmond Road, Worthing, BN11 1HS
- by phoning Public Health & Regulation, Adur & Worthing Councils, Tel: 01903 221064 to pay by debit/credit card
After the Requested Revisit:
- You will be informed in writing and the breakdown of the score will be provided
- You will receive your score at the end of the inspection or within 14 days (including weekends and Bank Holidays)
- The score may stay the same as before, go up or go down
- There may be a time delay for the new score being displayed on the Food Standards Agency website. This time delay is to allow for appeals, which is set by the Food Standards Agency
- Appeal procedure is available if you perceive that the score is wrong or unfair - see Food Hygiene Rating Appeals (above)
- You may submit a 'Right to Reply' for publication on the Food Standards Agency website - see Right to Reply (below)
- You may request for another Request for a Revisit at £150
See also: Food hygiene and the law
A right to reply is given following the issuing of the Food Hygiene Rating. This lets you explain to potential customers any actions that you have taken to improve standards.
Please use the 'right to reply form' below:
- Food Hygiene Rating - Right to Reply form - to type into (158KB)
- Food Hygiene Rating - Right to Reply form - to hand write (40KB)
See also: Food hygiene and the law
Use the link below to search for local Food Hygiene Ratings:
Note: the search works best if you input a street name and town name (eg Chapel Road, Worthing) rather than a postcode.
Contact Public Health & Regulation
Public Health & Regulation,
Adur & Worthing Councils,
44 Richmond Road,