Report website problem

If you are having problems with your Council Tax, Benefits or Business Rates account: (eg viewing your account, making a payment, checking your balance, signing up for an account, etc) please use the relevant link below:


If you want report a missed bin collection: they can only be reported after 2:30pm on your collection day, and up to two days after your collection, see:


If you want to report a problem with a service, or something you have seen whilst out and about in Adur and Worthing, see:


The form below is only for reporting a website functionality issue and will be sent to the Digital Team only.

Fill in at least your email address and details of the issue, giving as much information as possible (eg what you wanted to do, how far you got doing it, any error messages you may have got, etc).

Your details
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