View your landlord's account online

Alert signPlease note: Access to the ADUR Self Service is unavailable due to system upgrades and maintenance. You are currently not able to sign in and view your account. We apologise for any inconvenience this may cause.

If you are receiving Housing Benefit payments from a tenant, you can use your Self-Service account to check payments and view any letters that have been sent to you.

You will not have access to your tenant's personal information in relation to their Housing Benefit entitlement.

Login to access your account

Once registered you can use the relevant service below:

Sorry - ADUR self service is temporarily unavailable: 
please see note at the top of the page

Not registered?

Problems logging in to, or using, your account?

If you are having problems logging in to, or using, your account please contact the relevant Benefits team using the 'report an issue' link in the contact details below.

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Page last updated: 24 February 2026

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