Council Tax messages
Why we may contact you
We may contact you if you have an outstanding amount on your Council Tax account. This is to help you avoid further debt and paying expensive costs.
You should not rely on these reminders. It's your responsibility to keep up with payments.
How we will contact you
We will contact you using:
Voice message
The voice message will invite you to speak to us for help and support.
This will be followed by a text message, as shown in the section below.
Text message
Our text messages will be sent by us and will show as AWCouncils.
There will be a link (as shown below) starting with: https://reminders.adur-worthing.gov.uk
This will take you to a verification screen where you will need to confirm your postcode:
You will then get more information about why we are contacting you and how to pay your Council Tax:
Note:
- This service is confidential.
- Your mobile number will not be shared with third parties.
- You will not get any other marketing messages to your phone.
Email message
Our email messages will be sent by us from: no-reply@reminders.adur-worthing.gov.uk
It will show the last four digits of your Council Tax number.
You will then see more information about why we're contacting you and how to pay your Council Tax:
Alternatively:
If you're unsure about a message you've received then you can pay your Council Tax directly, see:
