Trading standards officers make sure that goods you buy are made to proper safety standards. If you think you have bought unsafe goods, please refer to the West Sussex County Council (WSCC) Trading Standards webpages or contact one of their trading standards officers.
The Buy with Confidence scheme lists traders that have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.
You can search for approved traders on the following websites:
- Brighton & Hove City Council website - Trading Standards Service
- East Sussex County Council website - Buy with Confidence scheme
The Office of Fair Trading (OFT) is a non-ministerial government department which enforces both consumer protection and competition law, acting as the UK's economic regulator. It works to make markets work well for consumers, and ensure competition between fair-dealing businesses and prohibiting unfair practices such as rogue trading, scams and cartels. Its website offers general advice on consumer rights in the UK.