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Please note that submitting an appeal does not allow you to withhold payments. However, if your appeal is successful you will be refunded any rates that have been overpaid.

Appeals - Business Rates

Rating Advisors

Ratepayers do not have to be represented by a Rating Adviser before contacting the Revenues & Benefits Service about:

  • Appealing about rateable value of their property
  • Seeking a reduction in their bill by applying for an exemption or another relief

Appeals and applications can be made free of charge.

However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors (RICS) and the Institute of Revenues, Rating and Valuation (IRRV) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.

Before you employ a rating adviser you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.

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Appeals - Business Rates

Details about the appeals process in respect of Rateable Values that became effective from 1st April 2017 are available on the Business Rates Revaluation 2017 page.

If you want to enquire about about how your 2010 Rateable Value has been assessed please contact the Valuation Office Agency:

If you wish to appeal against the 2010 Rateable Value of your business, you should appeal to the Valuation Office Agency:

Appeals related to decisions or determinations that the Council have made are dealt with initially by the Council.

If you think that the Council has made an error either as to the facts or interpretation of the law you should contact us in order that the matter may be resolved.

If the matter cannot be resolved locally then it may be referred to the Valuation Tribunal for a decision or, if the case involves a point of law about recovery, to the Magistrates Court.

In both circumstances there is a further right of appeal to a higher Court.

You are strongly recommended to seek legal advice before any such appeal is contemplated.

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