ICT published information
Having carefully considered the matter, the Councils have determined that some details of our ICT systems are exempt from disclosure under the following provisions of the Freedom of Information Act 2000.
The exemption has been applied where an * is shown below.
Section 43: Commercial interests
This exemption applies because the disclosure of the information would be likely to prejudice the commercial interests of the Council as divulging information about our systems setup may facilitate a crafted attack.
Knowledge of the specifics of systems (eg which O/S is being used; makes and models of firewalls, etc) simplifies the task of an attacker, and allows that person to tailor their attack method to suit the potential vulnerabilities of that particular system.
Whilst members of the public are entitled to know what systems the Councils purchase using public funds, the Councils need to ensure the integrity of its systems is not compromised.
In view of the personal and sensitive nature of the data held in our systems and the benefit knowledge of the specific systems would have to an attacker, it is not in the public interest to disclose the information.
ICT contracts and spending
ICT contracts, together with expiry dates and values, can be found in the Councils' Corporate Contract Register - please note the exemption stated above that applies to some items listed.
Contracts and tender opportunities can be found on the Current Tender and Contract Opportunities webpage.
ICT spending can be found with other Council spending on the Open Data / Transparency page.
Infrastructure, devices and users
This information is published each year in April and updated every six months.
For contract information see above.
|Item||No of||Brand||Service||Operating systems|
|Desktops||215||Dell||Dell 5 year NDB||*|
|Laptops||676||Dell||Dell 5 year NDB||*|
|Telephones - Voip||n/a||Avaya||West Pier||n/a|
|Telephones - PBX||n/a||Avaya||West Pier||n/a|
|Telephones - Smartphones||558||Samsung||Vodafone||*|
|Broadband provider||N/A||Virgin Media||*||n/a|
|Physical and virtual servers||160||Dell / VMWare||n/a||*|
|Routers and Switches||123||*||n/a||n/a|
|Security / cyber solutions||9||*||n/a||n/a|
|ICT service provider||1||In house||In house||n/a|
|Council service||Supporting system(s)|
|Corporate (throughout the Council)||Database Products - Microsoft Access, Oracle and MS SQL
CRM Software - Internally Developed Solution
Business Intelligence - Google Looker Studio, SAP Business Objects
Web Content Delivery - TerminalFour and WordPress
Eforms - TopLevel and Liberty Create
Low Code Development Platform - Netcall Liberty Create
Health & Safety - T100
|Finance & Accounting Systems||FMS - TechOne
BACS - APT
|Human Resources||HR System - Civica PeopleLive|
|Revenues & Benefits||R&B Management - Capita Academy Cloud
EDRMS - Information@Work
Document Templating - ProPrint
|Planning (Development Control)||Uniform Idox
EDRMS - Information@Work
|Local Land Charges||Northgate M3PP|
|Environmental Health||Idox Tascomi|
|Address Management (LLPG)||iManage|
|Licensing (including Taxi, Alcohol, etc)||Idox Tascomi|
|Housing||Private Sector Housing - Idox Tascomi
Managed Housing (Adur) - Orchard Housing
Housing Repairs - Internally developed solution
|Waste Management||Bartec and Internally Developed Solution|
|Elections||Civica Xpress Electors|
|Facilities Management||Internally Developed Solution|
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Page last updated: 10 February 2023