ICT published information
Having carefully considered the matter, the Council has determined that some details of our ICT systems are exempt from disclosure under the following provisions of the Freedom of Information Act 2000.
The exemption has been applied where an * is shown.
This exemption applies because the disclosure of the information would be likely to prejudice the commercial interests of the Council as divulging information about our systems setup may facilitate a crafted attack.
Knowledge of the specifics of systems (eg which O/S is being used; makes and models of firewalls etc.) simplifies the task of an attacker, and allows that person to tailor their attack method to suit the potential vulnerabilities of that particular system.
Whilst members of the public are entitled to know what systems the Council purchases using public funds, the Council needs to ensure the integrity of its systems is not compromised.
In view of the personal and sensitive nature of the data held in our systems and the benefit knowledge of the specific systems would have to an attacker, it is not in the public interest to disclose the information.
ICT Contracts together with expiry dates and values can be found in the Councils' Corporate Contract Register - please note the exemption stated above that applies to some items listed.
Contracts and tender opportunities are can be found on the Current Tender and Contract Opportunities webpage.
ICT spending can be found with other Council spending on the Open Data / Transparency page.
This information is published each year in April and updated every six months
For contract information see above.
|Item||No of||Brand||Service||Operating systems|
|Desktops||156||Dell||Dell 5 year NDB||*|
|Laptops||541||Dell||Dell 5 year NDB||*|
|Telephones - Voip||n/a||Avaya||West Pier||n/a|
|Telephones - PBX||n/a||Avaya||West Pier||n/a|
|Telephones - Smartphones||485||Samsung||Vodafone||*|
|Broadband provider||N/A||Virgin Media||*||n/a|
|Physical and virtual servers||160||Dell / VMWare||n/a||*|
|Routers and Switches||123||*||n/a||n/a|
|Security / cyber solutions||9||*||n/a||n/a|
|ICT service provider||1||In house||In house||n/a|
|Council service||Supporting system(s)|
|Corporate (throughout the Council)||Database Products - Microsoft Access, Oracle and MS SQL
CRM Software - Salesforce
Business Intelligence Systems - Crystal Reports / SAP Business Objects
Web Content Delivery -T4 SiteManager and Wordpress
Eforms - TopLevel
Low Code Development Platform - Mats
Health & Safety - T100
|Finance & Accounting Systems||FMS - TechOne
BACS - APT
|Human Resources||HR System - ResourceLink
Employee Self-Service - MyView
Reporting - IBM Cognos
|Revenues & Benefits||R&B Management - Capita Academy
EDRMS - Information@Work
Document Templating - ProPrint
|Planning (Development Control)||Uniform Idox|
|Local Land Charges||Northgate M3PP|
|Environmental Health||Northgate M3PP (till Oct 2020)
Tascomi (Post Oct 2020)
|Address Management (LLPG)||iManage|
|Licensing (including Taxi, Alcohol, etc)||Northgate M3PP (till Oct 2020)
Tascomi (Post Oct 2020)
|Housing||Private Sector Housing - Northgate M3PP
Managed Housing (Adur) - Orchard Housing
Property Asset Management - TechForge
|Waste Management||Internally Developed Solution|
|Museum (Catalogue and Archive)||Calm|
|Facilities Management||Buildings Management - Recorder|
Contact Open data / Data transparency
Adur & Worthing Councils,
Worthing Town Hall,