Pay Adur Homes Leasehold Invoices

• Pay online
• Direct Debit (DDI)
• Telephone
• Cheque
• PayPoint / Post Office
• Home banking
• Standing order

Go back to:

• Adur Homes leaseholders section of our website

Pay online

You can pay your Adur Homes Leasehold invoice online. We accept the following cards:

Please have your account reference number to hand before clicking on the link below:

Pay Adur Homes Leasehold invoice online

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Direct Debit (DDI)

You can now choose to pay your rent and service charges by Direct Debit. No more queuing and no need for cash or debit cards.

Why not switch to the safe, smart and easy way to pay?

What is Direct Debit?

A Direct Debit gives the council permission to take money from your bank account in agreed amounts at agreed times. You will be given at least 10 days notice if any changes are made, and you can cancel at any time.

• It's simple: complete the form and we will deal directly with your bank
• It's convenient:
  • You can pay by direct debit on a monthly basis, payments will come out of your bank account on or soon after the 25th of each month
• It's secure: the Direct Debit guarantee protects all your payments
• It's efficient: and the money we save can be put back in to improve services

When we receive your completed form, we'll take your bank details and send you a confirmation letter that includes a copy of the Direct Debit guarantee. We'll also give you at least ten working days notice of the amounts that will be debited from your bank account. You should continue to make payments as previously agreed until you receive the confirmation letter telling you that the Direct Debit is set up.

Adur Homes Services - Direct Debit Form for Leaseholders - to type into (1,284KB)

Adur Homes Services - Direct Debit Form for Leaseholders - to hand write (34KB)

Your guarantee with Direct Debit

If you choose to pay by Direct Debit, all your payments are covered by this guarantee. This guarantee is offered by all banks and building societies that take part in the Direct Debit scheme. The efficiency and security of the scheme is monitored and protected by your own bank or building society. If the amounts to be paid or the payment dates change, we will notify you 10 working days in advance of your account being debited or as otherwise agreed. If an error is made by us, or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid. You can cancel a direct debit at any time by writing to your bank or building society. Please send us a copy of your letter.

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Telephone

You can pay your Adur Homes Leasehold invoice using your phone. We accept the following cards (not American Express):

• You can pay your leasehold invoice by telephoning the Contact Centre on 01903 221023 between 9am to 5pm
• Please be ready to quote your card details and your 10-digit leasehold reference number (starting 99).

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Cheque

All cheques should be made payable to 'Adur District Council' and sent to the:

• Business Support,
  Worthing Town Hall,
  Chapel Road,
  Worthing,
  West Sussex,
  BN11 1HA

The invoice number should also be written on the reverse side of your cheque.

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PayPoint or Post Office

You can make payments to Adur Homes at any Post Office or PayPoint outlet in the country using the barcode on your invoice.

Payments at the Post Office can be made by cash, debit card or cheque. Cheques should be made payable to 'Post Office Counters Ltd'. However, please be aware that some smaller Post Offices may not accept cheques.

PayPoint outlets always accept cash payments, but card and cheque payments are at the discretion of the individual PayPoint outlet, and may incur a small fee. Cheques should be made payable to the outlet in the name they advise.

Locations:

• PayPoint locations - on the PayPoint website
• Post Office locations: see the 'Branch Finder' on the Post Office website (in top line of their webpage)

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Home banking

Customers who have access to home banking via the internet or telephone can pay in this way.

You should use the following details:

• Sort Code: 30-80-12
• Account Number: 11766960
• Reference: Please quote your ten digit reference number starting 99

Your bank can then make payments following your instructions. You should allow seven working days for the payment to reach us.

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Standing order

You can instruct your bank to pay by Standing Order on a date that is convenient to you, e.g. the date that you get paid. This arrangement is solely between you and your bank.

You should use the following details:

• Sort Code: 30-80-12
• Account Number: 11766960
• Reference: Your leaseholder reference number which starts with 99

Your bank can then make payments following your instructions.

You should allow five working days for the payment to reach us.

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