Pay for Adur Homes or Temporary Accommodation services

You can pay for the following housing services using one of the payment methods below:

• Adur Homes rent (including for garage rentals) or service charges
• Temporary Accommodation rent or service charges
• leasehold invoices

For all payment options please have one of the following reference numbers to hand (available on any correspondence from Adur Homes or about your Temporary Accommodation):

• your rent account number (10 digits long and starting with 902)
• your leaseholder reference number (starting with 99)

If you are an Adur Homes tenant, you can find a detailed explanation of the key parts of your quarterly rent statement letter below:

• Understanding your Adur Homes rent statement (336KB)

Pay online

Pay Adur Homes rent, service charges or leasehold invoice, or Temporary Accommodation rent or service charges online

We accept payment using Visa, Mastercard, American Express, Apple Pay and Google Pay:

Other ways to pay

• Pay by Direct Debit
• Pay over the phone
• Pay by bank transfer or standing order (internet banking)
• Pay by PayPoint or at a Post Office
• Pay by cheque
• Request a refund of over-paid rent

Pay by Direct Debit

If you are an Adur Homes tenant or leaseholder: to set up a Direct Debit please complete the correct form below and return it to us. You will need to continue making payments by another method until you receive a letter confirming that the Direct Debit has been set up.

If you are living in Temporary Accommodation: payment by Direct Debit is not currently available.

Set up a Direct Debit to pay:

Tenants: Adur Homes rent (including for garages) and service charges:

• Adur Homes Services - Direct Debit Form for Tenants - to type into (51KB)
• Adur Homes Services - Direct Debit Form for Tenants - to hand write (346KB)

Leaseholders: Adur Homes leasehold invoices:

• Adur Homes Services - Direct Debit Form for Leaseholders - to type into (1,247KB)
• Adur Homes Services - Direct Debit Form for Leaseholders - to hand write (65KB)

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Pay over the phone

To make any Adur Homes or Temporary Accommodation payment call our 24-hour payment line on 0300 123 6002:

• Choose Option 1 (Adur District Council)
• then Option 3 (Housing rents and leasehold)
• then follow the instructions to pay

Have your card details and rent account number ready:

• your rent account number starts with 902
• your leaseholder reference number starts with 99

Please note you cannot make a payment using American Express over the phone.

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Bank transfer or standing order

You can pay online or set up a standing order from your online banking account:

• Bank account name: Adur District Council
• Sort code: 30-80-12
• Account number: 11766960
• Reference: Use your rent account number (starting 902) or leasehold reference (starting 99). This is so we know the payment is for your account.

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Pay by PayPoint or at a Post Office

You can pay by PayPoint or at a Post Office. You will need to take your barcoded bill (if you are a leaseholder) or Adur Homes payment card (if you are a tenant) with you.

If you are living in Temporary Accommodation you will need to contact us for a barcoded card to be able to pay this way.

• Find your local PayPoint store - on the PayPoint website
• Find your local Post Office - on the Post Office website

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Pay by cheque

Cheques should be made payable to 'Adur District Council' and sent to:

• Business Support,
  Worthing Town Hall,
  Chapel Road,
  Worthing,
  West Sussex,
  BN11 1HA

Note: Please write your rent account number or leaseholder reference number on the reverse of the cheque as a reference.

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Request a refund of over-paid rent

Use the form below to request a refund of over-paid rent:

• Request form for refund of over-paid rent - Adur Homes Services - to hand write (244KB)

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