Report a noise problem

Making a noise complaint

If noise from someone else is becoming a problem, approaching them to calmly discuss it first is often the best way to resolve the issue.

If the noise nuisance persists and you have been unable to resolve the issue by speaking with them, you can report the issue to us using the form below.

Noise issues you can report to us:

amplified noise (eg loud music or television)
animal noise (eg barking dogs, cockerels)
construction or demolition noise
alarms (eg from cars or property)
commercial or industrial noise (eg from a pub or shop)
prolonged DIY or car repair noise
equipment in the street

We cannot deal with traffic noise, aircraft noise or anti-social driving and noisy exhausts.

If the noise is not one listed above, or only happens occasionally, we are unlikely to be able to take any action.

You can make a complaint or enquiry to us via our online portal:

After clicking the link you will need to register in order to submit a complaint or enquiry.
Once registered please click on 'Requests' - then 'Submit a Request Complaint'.
When entering complaint details please choose 'Environmental Protection' under 'Request Subject'.

Make a complaint or enquiry

If you are a tenant with Adur Homes or Worthing Homes, please first contact the relevant service (before you make a noise complaint using the link above):

See also:

Report a noisy dog

What happens when you make a noise complaint

When we receive your noise complaint we will:

contact you to get further information, if required
ask you to keep a diary detailing when, how often and how long the noise occurs
make up to three visits to your home to witness the noise, or provide you with monitoring equipment to record the disturbance

If we are satisfied that the noise is classed as a statutory nuisance, a Noise Abatement Notice will be served.

If we need to pursue legal action to enforce the Noise Abatement Notice, or your neighbour chooses to appeal it, you may be required to provide evidence.

Please note: we do not currently offer a reactive out of hours noise service.

If we are unable to help

If we can't help, you can pursue Civil Action, or take your complaint to the Magistrates Court, under Section 82 of the Environmental Protection Act 1990. We recommend you contact a solicitor for advice before pursuing any further action.