Adur District residents: Benefits for Adur residents are administered by the CenSus Partnership, please refer to their benefits appeals information.
Worthing Borough residents: Benefits for Worthing residents are administered by Worthing Borough Council - please refer to the information below.
The only people who have a right to dispute or appeal about a Housing or Council Tax Benefit decision are called 'persons affected'. However, this doesn't mean that everyone affected by a decision has a right to appeal against it because the term 'persons affected' relates to specific people as stipulated by the Benefit Regulations, and only the following people may appeal:
- The claimant
- A person appointed by the Council to act for the claimant
- In the case of a person who is unable to act for themselves, a receiver or someone with Power of Attorney
- The landlord, where payment is made to them, but only against a decision of whether or not to pay them
- A person from whom the Council decides that an overpayment is recoverable (landlords may appeal on this issue but their rights are very limited)
If a person affected by a decision wishes to dispute or appeal against that decision they must write to the Council within one month of the date of the notification of that decision.
In the first instance the 'person affected' may ask the Council:
- For an explanation about how their benefit was calculated
- To look again at the decision
- To forward their appeal direct to an independent Appeal Tribunal
If the 'person affected' asks for an explanation of their benefit calculation and they are not satisfied with the explanation they have the right to ask the Council to look again at the decision. This request must be in writing and made within one month of the date of the explanation.
The Council will notify the 'person affected' of the outcome. What happens next depends on the Council's decision:
- If the decision is changed, new rights of appeal are issued
- If the decision remains unchanged, the 'person affected' has the right to appeal to an Appeal Tribunal
The Appeal Tribunal that considers Housing and Council Tax Benefit appeals is an independent body responsible for hearing appeals about Social Security benefit decisions.
More information about this can be obtained by contacting the Benefit Section.
These benefits contact details are for Worthing residents only. Adur residents should use the CenSus Partnership's website for benefits information. To find out whether you are an Adur or Worthing resident, please set your location.
Adur & Worthing Councils,
PO Box 5000,
Worthing Town Hall,
These benefits contact details are for Adur residents only.
CenSus Revenues and Benefits Services,
PO Box 505,