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Other commercial information

Payment terms

The Councils standard payment terms are 30 days from receipt of an undisputed invoice, or on specific terms agreed with the supplier.

In circumstances where the Councils appoint a Prime Contractor to deliver a service or project, there is an expectation that the Prime Contractor should pay any sub-contractors used by them to fulfil elements of the requirement on similar terms to those between the Councils and the Prime Contractor.

See also: Financial Procedure Rules and Contract Procedure Rules

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Purchase Order Policy

Under construction - contact the Procurement Team for help and advice

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Standard Terms and Conditions

Under construction - contact the Procurement Team for help and advice

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Mystery Shopper Scheme (Cabinet Office initiative for tackling poor procurement practice in the public sector)

The Councils aim to be fair, transparent and treat all bidders equally on every procurement process undertaken, and therefore support the Cabinet Office's Mystery Shopper Scheme - on the website.

The Mystery Shopper scheme provides a route for suppliers to raise concerns about poor public procurement practice. Upon receiving a complaint the Cabinet Office Mystery Shopper team will contact the relevant public body and work with them Council to resolve the concerns.

Before reporting an issue or concern to the Mystery Shopper Service please contact the Councils at so that we have an opportunity to resolve the issue.

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Adur & Worthing Councils - comments, compliments and complaints

The Councils value feedback on the services we provide, we like to know when we have got it right and welcome suggestions for improvement. Please submit any feedback via the link below:

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