Coronavirus (COVID-19): Get support

We know that things are difficult right now for many of our communities and that living and working through this unprecedented pandemic continues to be extremely difficult. We have produced the following information to help you to look after yourself and your families and friends. Below are some links that might help:


If you already have covid or are isolating due to covid

The West Sussex County Council Community Hub (COVID 19) will be available everyday (including Christmas and bank holidays) and are focused on making sure we continue to support the most vulnerable people in our community.

You can use the link below to request help or find a telephone contact number:

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If you are clinically extremely vulnerable

If you have a health condition that makes you more vulnerable to coronavirus and you have received a letter from the NHS to confirm this, you can receive support via the WSCC Community Hub website.

People with the following conditions are automatically deemed clinically extremely vulnerable:

  • solid organ transplant recipients
  • people with specific cancers:
    • people with cancer who are undergoing active chemotherapy
    • people with lung cancer who are undergoing radical radiotherapy
    • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
    • people having immunotherapy or other continuing antibody treatments for cancer
    • people having other targeted cancer treatments that can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
    • people who have had bone marrow or stem cell transplants in the last 6 months or who are still taking immunosuppression drugs
  • people with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD)
  • people with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell disease)
  • people on immunosuppression therapies sufficient to significantly increase risk of infection
  • problems with your spleen, for example splenectomy (having your spleen removed)
  • adults with Down's syndrome
  • adults on dialysis or with chronic kidney disease (stage 5)
  • women who are pregnant with significant heart disease, congenital or acquired
  • other people who have also been classed as clinically extremely vulnerable, based on clinical judgement and an assessment of their needs. GPs and hospital clinicians have been provided with guidance to support these decisions

The latest Government guidance says people who are extremely vulnerable should no longer attend work, school, college or university.

They should only go out for medical appointments, exercise or another essential reason.

Those who are clinically vulnerable are being told they should not go out to the shops, pharmacies or work, even if they are unable to work from home.

They should avoid all non-essential travel.

If you need help or support please while you are shielding, please discuss your concerns with your GP or hospital clinician.

If you believe that there are good clinical reasons why you should be on the Shielded Patient List but have not received a letter from the NHS, you should discuss your concerns with your GP or hospital clinician.

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Access to food

If you are struggling to afford food for yourself or your family there are a number of Adur and Worthing food partnership groups here that are doing some great work supporting people in their communities. For details see our:

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Access to medication

If you need help to collect medications most pharmacies are offering a delivery service. To find a local pharmacy see the:

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Someone to talk to

If you are 65+ Time to Talk Befriending connect people with their community volunteers. For details see the:

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Other organisations that can help you

During the Coronavirus (COVID-19) pandemic, it is understandable if you are feeling more unsettled than usual for you. It's especially important in these challenging times to be kind to yourself and take steps towards maintaining your physical and mental wellbeing. Here's a list of organisations that can help you:

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