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Business Rates Revaluation 2017


The Valuation Office Agency (VOA) regularly re-assesses and updates the Rateable Values of all business properties. In the Spring Statement on 13th March 2018 the Government announced that the next re-assessment will be from 2021 and every three years thereafter.

This is called a 'Revaluation' and is done to maintain fairness in the system by redistributing the total amount payable in Business Rates, reflecting changes in the property market. Revaluation does not raise extra revenue overall.

The Rateable Value that's used to calculate a Business Rates bill changed from 1st April 2017 and will be based on a valuation date of 1st April 2015. For further details about how a Business Rates bill is calculated please see:

A new service called 'Find My Business Rates Valuation' has been introduced by the VOA to replace the old online Rating List. It has been developed with VOA customers and refined based on feedback from them. Please see:

Alternatively, you can phone 03000 501 501.

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Why is the Rateable Value different from the rent?

The VOA looks at many rents in an area before deciding on the right Rateable Value for each property. Rents can vary between properties in an area, even if the properties are similar and the rents are agreed at the same time. This is because landlords and tenants often have different views about the rental value of a property and sometimes there are special lease terms that can affect the rent paid. Further details about the way that a Rateable Value is calculated are available online. Please see:

If you want to know the rent/trade details held by the VOA for your property they're not published online because doing so would breach the Data Protection Act. However, you can discuss the details with the VOA by phoning 03000 501 501.

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Properties in poor repair

If your property is in poor repair or its undergoing refurbishment or structural alterations, to see if this affects you and what to do if it does please refer to:

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The VOA uses zoning to measure retail premises. This is a standard method of measuring retail premises for valuation purposes and further details are available at:

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What to do if you think the new Rateable Value is wrong

If you think your rateable value is incorrect, you can find and view your property details here:

If you think that the property measurements are wrong you should look up your property by postcode and send suggested amendments to the VOA:

If you think the address of your property is inaccurate (including the postcode of your property) please contact us so we can advise the VOA if appropriate - please send your queries to:

If you want to appeal or challenge the new Rateable Value that came into effect on 1st April 2017 you will be able to make a formal challenge.

There are three stages to the process: check, challenge and appeal - and you cannot submit an appeal until you have completed the check and challenge parts of the process.

You can find out more about the appeals process at:

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Local Discretionary Relief from 1st April 2017

Businesses that have experienced an increase in their Rates bill as the result of the re-valuation may be able to apply for discretionary relief under the local schemes for Adur & Worthing Councils.

Further details and an application form are available on the Reliefs and Exemptions page.

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