Adur Homes - Getting involved
The people who live in our homes have a wide variety of needs and expectations.
You may want to take an active part in influencing management decisions or you may want us to help provide community facilities, events, give advice or training.
By involving tenants and leaseholders in the housing management process, we can make sure that our systems and practices are user friendly and meet your needs.
We encourage all residents to take the opportunity to influence decisions at whatever level you wish.
For more information, please see the:
or contact the Tenant Participation Officer.
Methods for community involvement include
- Residents' groups
- The Adur Consultative Forum (ACF) - a district wide umbrella group consisting of representatives from residents' associations and individuals who meet every two months to discuss issues relating to council housing. The ACF also has two seats on the Adur Homes' Management Board, which is responsible for key policy decisions and for the overall strategy and priorities of Adur Homes. The ACF office is available for use as a meeting room for residents' associations and for tenant and leaseholder groups.
You can contact the ACF:
by post at The Adur Consultative Forum (ACF) Office, 101 North Road, Lancing, BN15 9BB
or email them at: email@example.com
- Annual Tenants' Conferences
- The Sheltered Housing Action Review Panel (SHARP) for residents of sheltered housing schemes
- The Tenant Complaints Panel - to review and mediate in complaints that have not been resolved through the Council's internal complaints procedure
- Other focus groups or working parties on single issues
- Meetings held in areas not covered by residents' associations
- Other one-off events such as road shows, exhibitions and open days
- Mystery shopping
- Surveys and questionnaires
- The opportunity for trained tenant and leaseholder representatives to sit on and advise on Adur Homes' staff interview panels
- Tenants' Compact - an agreement between tenants, leaseholders and the council that sets out the standards that can be expected from the housing service
Related external sites
- Tenant Participation Advisory Service (TPAS) website
- Tenants and Residents Organisations of England (TAROE) website
- Homes and Communities Agency section of the gov.uk website
- Residential Property Tribunal Service (Solve a residential property dispute) - on the gov.uk website
Contact Adur Homes: Tenant & Leaseholder Engagement Officer
Tenant & Leaseholder Engagement Officer,
Adur & Worthing Councils,
44 Richmond Road,