Adur District residents: The Council Tax service for Adur District Council is provided by the CenSus Partnership Website, please refer to the CenSus How to Pay Council Tax website for full details.
See also: Adur Council Tax e-billing (on CenSus website)
Worthing Borough residents: please refer to the information below.
How to pay Council Tax and
Difficulties paying your Council Tax
Payment of Council Tax instalments must be received by the Council by the date shown on your bill. This is normally on the 1st of each month from April to January, although from April 2013 you can request that payment are made over twelve months from April to March each year. If you are currently paying by ten instalments but would like to pay by twelve, please contact the Council.
- Adur: Council Tax payments are collected by the CenSus Partnership
See also: Adur Council Tax e-billing (on CenSus website)
- Worthing: Council Tax payments are collected by Worthing Borough Council - please refer to the information below
Worthing Council Tax payments can be made by:
This saves both you and the Council time and money and is the Council's preferred method of payment. It is quick simple and comes with a guarantee (on Direct Debit website). Paying by Direct Debit will allow payments to be made on:
- monthly (on 1st, 8th or 15th of each month from April to January/March)
- annually on 1st April each year
- half yearly on 1st April and 1st September
If you would like to pay by Direct Debit please print out, complete and return a direct debit mandate form (below) or contact the Revenues and Benefits section.
Please remember that it takes time for us to process your Direct Debit. You should therefore continue to make payment by another method (please see below) until you receive a letter confirming that the Direct Debit has been set up.
For more information about the Direct Debit scheme, please visit Direct Debit website.
Credit or debit card payments may be made in the ways shown below (please note that charges may apply for credit card payments made by telephone):
You can pay Worthing Council Tax by telephoning the automated payment line on 0300 123 6002. Calls are charged at local rates. This service is available 24 hours a day, 7 days a week.
Please be ready to quote your card details and the Council Tax account number (which is the nine digit number beginning with 90 that is shown on the bill).
In person at the Cash Office at Portland House.
Your Worthing Council Tax bill incorporates a bar code which, when presented with your payment at any PayPoint outlet or Post Office, will identify the relevant Council Tax account number. There is no charge for this facility.
- PayPoint is a convenient and easy way to pay
- Payment in cash can be made at any PayPoint or Pay Zone outlet
- Some outlets may accept debit cards but there may be a charge
- Payment in cash, cheque or debit card can be made at a Post office
Please take your bill with you and retain the receipt issued to you at the PayPoint outlet or Post Office. A list of your nearest PayPoint outlets can be found on PayPoint's Locator website.
You can get credit transfer forms from your bank.
Fill in a form quoting your Worthing Council Tax account number plus the Council's bank details (which are shown below in the 'Payment by Standing order' section). Hand it in at your bank, together with your payment. Some banks may charge you for this, so ask before you pay.
Please contact us so an instruction form can be issued. You will then need to sign it and send it to your bank. Our banking details are:
- Bank: Co-operative Bank
- Account name: Worthing Borough Council
- Account Number: 61089879
- Sort Code: 08-90-25
If you are struggling to pay your Council Tax bill there are a number of things to consider that may help.
Council Tax Support is awarded to people who are on low income. It's based on your household income, savings and personal circumstances. More information is available on our Benefits Explained webpage.
To check whether you might be eligible for help you can try our online Benefits Calculator.
Check if you are entitled to a discount, exemption or a reduction for someone with a disability. More information is available on our discounts and exemptions webpage.
If you have several debts and are experiencing problems in paying them it may help if you get independent guidance from an advice agency.
They may be able to help you prioritise the debts, work out how much you are able to afford and may negotiate repayments on your behalf. As well as advice about dealing with debts they may also provide information about Benefit entitlement and Council Tax discounts and exemptions.
Local and national agencies that give free advice include:
- Citizens Advice,
Worthing Town Hall, Chapel Road, Worthing, West Sussex, BN11 1HA
Citizens advice website
Tel: 03444 771 171
- West Sussex Credit Union
129 Montague Street, Worthing, West Sussex, BN11 3BP
West Sussex Credit Union website
Tel: 01903 237221
- Money Advice Service
Money Advice Service website
Tel: 0300 500 5000 (Freephone)
- National Debtline
Tel: 0808 808 4000 (Freephone)
- Step Change
Step Change website
Tel: 0800 138 1111 (Freephone)
Tel: 0800 716 239 - free from land lines
Tel: 0800 280 2816 - free phone number from mobiles, however you may wish to check with your mobile provider to confirm this
Contact Worthing Council tax
These council tax contact details are for Worthing residents. Adur residents should use the CenSus Partnership's website for council tax information. To find out whether you are an Adur or Worthing resident, please set your location.
Adur & Worthing Councils,
PO Box 5000,
Worthing Town Hall,
Contact Adur Council tax
These council tax contact details are for Adur residents only. Worthing residents should use the Worthing council tax information. To find out whether you are an Adur or Worthing resident, please set your location.
CenSus Revenues and Benefits Services,
PO Box 505,