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Adur District residents: The Council Tax service for Adur District Council is provided by the CenSus Partnership Website, please refer to the CenSus How to Pay Council Tax website for full details.
See also: Adur Council Tax e-billing (on CenSus website)
Worthing Borough residents: please refer to the information below.

How to pay Council Tax and
Difficulties paying your Council Tax

How to pay Council tax

Payment of Council Tax instalments must be received by the Council by the date shown on your bill. This is normally on the 1st of each month from April to January, although from April 2013 you can request that payment are made over twelve months from April to March each year. If you are currently paying by ten instalments but would like to pay by twelve, please contact the Council.

Worthing Council Tax payments can be made by:

Direct Debit

This saves both you and the Council time and money and is the Council's preferred method of payment. It is quick simple and comes with a guarantee (on Direct Debit website). Paying by Direct Debit will allow payments to be made on:

  • monthly (on 1st, 8th or 15th of each month from April to January/March)
  • annually on 1st April each year
  • half yearly on 1st April and 1st September

If you would like to pay by Direct Debit please print out, complete and return a direct debit mandate form (below) or contact the Revenues and Benefits section.

Please remember that it takes time for us to process your Direct Debit. You should therefore continue to make payment by another method (please see below) until you receive a letter confirming that the Direct Debit has been set up.

For more information about the Direct Debit scheme, please visit Direct Debit website.

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Credit or debit card

Maestro, Mastercard, Visa Electron, Visa Debit and Visa cards accepted

Credit or debit card payments may be made in the ways shown below (please note that charges may apply for credit card payments made by telephone):

Online

By Telephone

You can pay Worthing Council Tax by telephoning the automated payment line on 0300 123 6002. Calls are charged at local rates. This service is available 24 hours a day, 7 days a week.

Please be ready to quote your card details and the Council Tax account number (which is the nine digit number beginning with 90 that is shown on the bill).

In person

In person at the Cash Office at Portland House.

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PayPoint

Your Worthing Council Tax bill incorporates a bar code which, when presented with your payment at any PayPoint outlet or Post Office, will identify the relevant Council Tax account number. There is no charge for this facility.

  • PayPoint is a convenient and easy way to pay
  • Payment in cash can be made at any PayPoint or Pay Zone outlet
  • Some outlets may accept debit cards but there may be a charge
  • Payment in cash, cheque or debit card can be made at a Post office

Please take your bill with you and retain the receipt issued to you at the PayPoint outlet or Post Office. A list of your nearest PayPoint outlets can be found on PayPoint's Locator website.

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Bank Giro Credit

You can get credit transfer forms from your bank. 

Fill in a form quoting your Worthing Council Tax account number plus the Council's bank details (which are shown below in the 'Payment by Standing order' section). Hand it in at your bank, together with your payment. Some banks may charge you for this, so ask before you pay.

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Standing order

Please contact us so an instruction form can be issued. You will then need to sign it and send it to your bank. Our banking details are:

  • Bank: Co-operative Bank
  • Account name: Worthing Borough Council
  • Account Number: 61089879
  • Sort Code: 08-90-25

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Difficulties paying your Council Tax

If you are struggling to pay your Council Tax bill there are a number of things to consider that may help.

Council Tax support

Council Tax Support is awarded to people who are on low income. It's based on your household income, savings and personal circumstances. More information is available on our Benefits Explained webpage.

To check whether you might be eligible for help you can try our online Benefits Calculator.

Discounts, exemptions and reductions for people with Disabilities

Check if you are entitled to a discount, exemption or a reduction for someone with a disability. More information is available on our discounts and exemptions webpage.

Debt advice

If you have several debts and are experiencing problems in paying them it may help if you get independent guidance from an advice agency.

They may be able to help you prioritise the debts, work out how much you are able to afford and may negotiate repayments on your behalf. As well as advice about dealing with debts they may also provide information about Benefit entitlement and Council Tax discounts and exemptions.

Local and national agencies that give free advice include:

  • Citizens Advice,
    Worthing Town Hall, Chapel Road, Worthing, West Sussex, BN11 1HA
    Citizens advice website
    Tel: 03444 771 171
  • West Sussex Credit Union
    129 Montague Street, Worthing, West Sussex, BN11 3BP
    West Sussex Credit Union website
    Tel: 01903 237221
  • Money Advice Service
    Money Advice Service website
    Tel: 0300 500 5000 (Freephone)
  • National Debtline
    Tel: 0808 808 4000 (Freephone)
  • Step Change
    Step Change website
    Tel: 0800 138 1111 (Freephone)
  • PayPlan
    PayPlan website
    Tel: 0800 716 239 - free from land lines
    Tel: 0800 280 2816 - free phone number from mobiles, however you may wish to check with your mobile provider to confirm this

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